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Customer Service

  • Shipping & Delivery

    Our standard shipping method is Australia Post. We will always register your parcel as it gives both of us some insurance should your parcel not reach you. We will ship your parcel within 24 hours of your payment. Australia post may take longer at certain times to get your parcel to you. You can also opt to pay extra for Next Day Delivery service.

  • Delivery Prices

    Pick Up - Free
    Express Next Day Service - $15.00
    Registered Regular Post - $10.00

    We package your new sunglasses or glasses with great care and take every step necessary to ensure their safe arrival. From time to time things do get lost however as we use Australia Post Registered Mail, we are able to track where your delivery is at any stage.

  • Privacy & Security

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  • Returns & Replacements

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  • Ordering

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  • Payment, Pricing & Promotions

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  • Viewing Orders

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  • Updating Account Information

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